CONTACT US
At PETKIT, we work closely with media and social partners to improve pets’ living conditions through innovation. Our mission is to create a smarter, healthier lifestyle for both pets and the people who care for them.
If you need assistance, our team is here to help.
Customer Support & Order Assistance
For product questions, returns, exchanges, or order-related issues, please contact our support team.
We aim to respond within 24 hours.
Returns
Press & Business Inquiries
Distributor Inquiries
Customer Service Phone
📞 (02) 8735-7937
📞 0906 094 6971
Available daily:
10:00 AM – 10:00 PM (PH time)
PHILIPPINES OFFICIAL ONLINE STORE
Products purchased from the official Philippine store are covered by the local warranty, return and refund policies shown on this website.
Contact Us
Do you have any question?
We are currently offline (09:00–18:00 weekdays, Asia/Manila). Your message will be saved and emailed to our team.